
2024 ARA Handbook
In this section
Committee Comments
Report of the Year
Best of Industry Sectors
Gold Awards
Silver Awards
Bronze Awards
The General Award
Home | General Award | Report of the Year | Sustainability Reporting | Special Awards | Adjudication | 2025 Awards
Best of Industry Sector Awards
In 2021, ARA introduced eight Best of Industry Sector Awards to recognise the most outstanding reports in each industry. The winners of these Awards have achieved a standard above and beyond the requirements for receiving a Gold Award. The winner of the ARA Report of the Year Award is selected from the winners of the Industry Sector Awards.
Community & Welfare
The finalists for the Community and Welfare Sector are:
Distinctive Options
Hong Kong Housing Society
The Smith Family
Winner: The Smith Family
The Smith Family is a national, independent charity which believes education is one of the world’s most powerful change agents. That’s why it focuses on helping young Australians to overcome educational inequality caused by poverty. Each day, it works with thousands of children and their families to help them unlock better futures for themselves.
The Judges said, “This engaging report excels in detailing the impacts of The Smith Family’s programs with easy-to-understand outcome statistics showing how the community has benefited. Personal stories from beneficiaries and volunteers add compelling narrative about the real-world differences these programs make. Financial reporting of income and expenditure is easy to understand and notably transparent. Such clarity should help to build trust with donors and other stakeholders. “
Rhys Kelly, Head of Communications for The Smith Family accepted the Award from Alan Colegate, ARA Chair.
Financial Services
The finalists for the Financial Services Sector are:
Accident Compensation Corporation
Guardians of New Zealand Superannuation
Malayan Banking Berhad
Winner: Guardians of New Zealand Superannuation
Guardians of New Zealand Superannuation is an autonomous Crown entity which invests Government contributions into the New Zealand Super Fund, a portfolio of global investments. This Fund will enable future governments to pay for superannuation and reduce the tax burden on future generations of New Zealanders.
The Judges said, “From cover to cover, this report is a joy to read. Highlights include an excellent governance section and board skills matrix, and how a climate change and sustainability focus is embedded in investment strategies. The use of Maori language in key sections demonstrates the Guardian’s commitment to all its stakeholders, and good case studies show they understand and value the benefits of diversity in their staff.”
ARA Chair, Alan Colegate, presented the Award to Catherine Etheridge, Head of Communication for Guardians of New Zealand Superannuation.
Infrastructure, Retail & Services
This Sector includes organisations involved in:
Communications and IT
Infrastructure, Logistics and Transport
Professional Services and Trade Associations
Recreation and Entertainment, and
Retail
Finalists for the Infrastructure, Retail and Services Sector are:
Axiata Group Berhad
Transurban
Wesfarmers Limited
Winner: Wesfarmers Limited
From its origins as a farmers' cooperative in 1914, Wesfarmers has become one of the largest listed companies in Australia and, with ~120,000 team members, one of the largest private sector employers. Wesfarmers operates a diverse range of business activities in addition to the well-known Bunnings and K-Mart retail chains.
The Judges said, ”This is a detailed systematic report with a good structure that works well for the reader. It provides stakeholders with a clear outline of the organisation’s progress over the year, and its plans for the future. Outstanding features include a very comprehensive sustainability section, and best practice climate-related disclosures.“
Kimalee Hunter, Assistant Company Secretary at Wesfarmers accepted the Award from Alan Colegate.
Resources & Production
This Sector includes organisations involved in:
Manufacturing
Primary Industry
Property and Construction, and
Resources and Mining
The finalists in the Resources and Production Sector are:
IGO Limited
Sanford Limited
Sunway REIT Management Sdn Bhd
Winner: Sanford Limited
With 47 fishing vessels and 210 aquaculture farms Sanford Limited is the largest integrated fishing and aquaculture business in New Zealand. It harvests, farms, processes and markets seafood for customers across the world. Sanford continually strives to improve every aspect of its business, and puts innovation and sustainability at the heart of everything it does.
The Judges said, “From start to finish the Sanford report clearly demonstrates what the company’s focus is, what it has done, and how this was achieved. Excellent use of design and engaging content drives the reader to explore and find out more about this organisation, its performance, and its challenges and how it plans to address them.”
ARA Chair, Alan Colegate presented the Award to Stuart Houliston, General Manager Finance at Sanford Limited
Public Administration-National
The finalists in Public Administration in the National Sector are:
Australian Reinsurance Pool Corporation
Bureau of Meteorology
Organ and Tissue Authority
Winner: Bureau of Meteorology
The Bureau provides products and services that contribute to a safe, prosperous, secure and healthy Australia, and enhancing the wellbeing of all Australians. These services include:
Severe weather forecasts and warnings
Flood watches and warnings
Fire weather forecasts and warnings
Marine and ocean services.
The Judges said, “For many years, The Bureau has conducted a continuous review and improvement process which has led to this excellent report. It is well-structured with effective use of sub-headings to guide the reader, and clear and concise writing to provide a real-world connection to the work The Bureau does. High quality photography and graphics help to communicate the performance messages. It is a pleasure to read.”
Sandina Bailey, Manager Health Safety and Environment at the Bureau of Meteorology accepted the Award from Alan Colegate.
Public Administration-State
The finalists in Public Administration in the State Sector are:
Main Roads Western Australia
NSW Environment Protection Authority
Victorian Electoral Commission
Winner: Main Roads Western Australia
Main Roads Western Australia is responsible for managing one of the most expansive road networks in the world. This includes building and maintaining roads, bridges and related infrastructure to provide a safe and reliable state-wide road-based transport system to meet the needs of the community, commerce and industry in the largest state in Australia.
The Judges said, “This attractive, easy-to-read report provides succinct and engaging coverage of all annual reporting requirements. The coverage of performance measurement and transparency in the reporting of results is excellent. Good use is made of design features to make the report easy to navigate and find specific information. Interesting case studies covering a diverse range of topics contribute to clear understanding of what Main Roads WA does.”
Alan Colegate, Acting Executive Director Strategy and Communications of Main Roads WA, accepted the award from ARA Director Stephen Varady.
Public Administration-Local
The finalists in Public Administration in the Local Sector are:
City of Norwood Payneham & St Peters
City of Stirling
Georges River Council
Winner: City of Stirling
The City of Stirling is located on the coast 8 km north of the Perth CBD; covers an area of more than 100 square km; and by population, is the largest local government area in Western Australia. It has a thriving, diverse, multicultural community. About 37% of the population was born overseas and about 30% speak a language other than English at home.
The Judges said, “The City of Stirling produced a stunning annual report meeting all of the ARA criteria at a high level that sets a standard for all local authorities to aspire to. Messages about performance are conveyed clearly and effectively by well-written text using appropriate language, well-supported by easy to understand graphics. Overall, it clearly demonstrates the Council’s pride in its achievements while not shying away from plans that were not successful.”
Councillor Mark Irwin, Mayor (centre) and Stevan Rodic, CEO of the City of Stirling accepted the Award from ARA Chair Alan Colegate.
2024 Gold Award Recipients
To receive a Gold Award a report must:
Achieve overall excellence in annual reporting
Provide high-quality coverage of all aspects of the ARA Criteria
Provide full disclosures of key aspects of the core business
Address current legislative and regulatory requirements
Be a model for other reports to follow.
Congratulations to all 2024 Gold Award recipients!
Accident Compensation Corporation Audit Office of New South Wales Australian Broadcasting Corporation Australian Criminal Intelligence Commission Australian Reinsurance Pool Corporation Australian Trade and Investment Commission Axiata Group Berhad Bintulu Port Holdings Berhad Blacktown City Council Bureau of Meteorology Central Highlands Regional Council City of Casey City of Joondalup City of Newcastle City of Norwood Payneham & St Peters City of Port Phillip City of Ryde Council City of Stirling City of Stonnington City of Wanneroo City of Whittlesea Clean Energy Finance Corporation CLP Holdings Limited Crime and Corruption Commission Darebin City Council |
Defence Housing Australia Department of Health and Aged Care Department of Transport and Main Roads Distinctive Options Evolution Mining Evolve Housing Limited FGV Holdings Berhad Fire and Rescue NSW Georges River Council Glen Eira City Council Guardians of New Zealand Superannuation Hong Kong Housing Society IGO Limited Inner West Council KMD Brands Lake Macquarie City Council Main Roads Western Australia Malayan Banking Berhad Malaysian Resources Corporation Berhad Maribyrnong City Council Merri Health Ministry for Primary Industries Museums Board of Victoria National Health Funding Body New Zealand Customs Service |
New Zealand Police Nillumbik Shire Council NSW Environment Protection Authority NSW Public Service Commission Office of the Auditor General for Western Australia Organ and Tissue Authority Penrith City Council Perenti PETRONAS Chemicals Group Berhad PETRONAS Dagangan Berhad Port Stephens Council Sanford Limited SkyCity Entertainment Group Limited St George Community Housing Sunway REIT Management Sdn Bhd Tenaga Nasional Berhad The Hills Shire Council The Smith Family Tourism Australia Townsville City Council Transurban Victorian Electoral Commission Wellington City Council Wesfarmers Limited Yarra City Council |
2024 Silver Award Recipients
To receive a Silver Award a report must:
Provide quality coverage of most aspects of the ARA Criteria
Provide good disclosures of key aspects of the core business
Address current legislative and regulatory requirements.
Congratulations to all 2024 Silver Award recipients!
AGL Energy Anglicare Victoria APA Group Atlas Arteria Limited Auckland International Airport Limited Blue Mountains City Council BPJS Ketenagakerjaan Brisbane Youth Service CBH Group City of Kingston City of Melbourne City of Victor Harbor Cochlear Limited Communify Queensland CPA Australia Cystic Fibrosis Queensland Limited Department of Agriculture, Fisheries and Forestry Department of Defence Department of Foreign Affairs and Trade Department of Mines, Industry Regulation and Safety Essential Energy |
Flourish Australia Services Gannawarra Shire Council Great Ocean Road Coast and Parks Authority Haycarb PLC Hort Innovation HousingFirst IOI Properties Group Berhad KLCCP Stapled Group Legislative Assembly, NSW Parliament Maitland City Council Mineral Resources Limited MSM Malaysia Holdings Berhad Mt Pritchard & District Community Club Ltd National Heavy Vehicle Regulator NDIS Quality and Safeguards Commission Neighbourhood Watch Australasia Limited Noosa Shire Council NSW Ombudsman Permodalan Nasional Berhad Petroliam Nasional Berhad PETRONAS Gas Berhad |
Port Otago Limited PT Agincourt Resources RHB Bank Berhad Sarawak Energy Berhad Settlement Services International Shire of Chittering Socam Development Ltd Spark New Zealand Limited Strathfield Municipal Council Sydney Water TASC National Telecommunications Industry Ombudsman Tweed Shire Council UEM Sunrise Berhad UnitingCare Queensland Urban Utilities Vital Healthcare Property Trust Warrigal Wharf REIC Yinson Holdings Berhad |
2024 Bronze Award Recipients
To receive a Bronze Award a report must:
Largely meet the requirements of the relevant ARA Criteria
Provide high quality disclosures in several major areas
Address current legislative and regulatory requirements.
Congratulations to all 2024 Bronze Award recipients!
.au Domain Administration Australian Financial Complaints Authority Austroads Bendigo and Adelaide Bank Brimbank City Council China Everbright Limited China Resources Beer (Holdings) Co. Ltd City of Swan Cleanaway Waste Management Limited Deakin University Dementia Australia Department of Infrastructure, Transport, Regional Development Communications and the Arts Eurobodalla Shire Council |
Gold Road Resources Limited Lotus Resources Limited Macedon Ranges Council Mount Alexander Shire Council Pāmu Farms of New Zealand Port of Tauranga Limited Professional Standards Councils PT Kawasan Industri Terpadu Batang PT Pertamina Social Ventures Australia Sunway Berhad The GPT Group Victorian Inspectorate Yuexiu Transport Infrastructure Limited |